USER GUIDECustomer Service:For any questions concerning your Rogers Home Phone, do not hesitate to contact our Customer Support team at 1 888 ROGERS1
Anonymous Caller RejectionThis type of call screening allows you to reject incoming calls from private or blocked numbers. When a call from a private
Deactivating Call Waiting If you have an important call and do not want to be distracted by someone else trying to call you, you can temporarily deact
To update numbers on your Speed Call list:1. Press and wait for a dial tone.2. Dial the two-digit code that you want to update.3. Enter the
2021Customer Support DetailsIf you require assistance with your Rogers Home Phone, contact Customer Support any time, day or night. Customer Service:
2223 • If you still hear static or a hum after trying all your phones on all of your jacks, try the steps below. 2. Check each of your phones for
Additional Information2425Note: Rogers offers a feature called Distinctive Ring that is perfect for fax machines. Distinctive Ring allows you to have
2627Problem:The Power light is flashing or is out.Solution:If the Power light begins to flash or is out, the Rogers Home Phone Terminal is not receiving
2829Frequently Asked Questions In this section, you’ll nd some common questions about Rogers Home Phone. You can find out what makes this service diff
3031Q: Is Rogers Home Phone compatible with dial-up modems?Rogers Home Phone supports most types of telephone devices. Because of the wide variety of
3233Questions about Call Screening Q: How do I deal with unwanted phone calls (e.g., telemarketing/repeated wrong numbers)?If you receive unwanted ph
Calling Features Quick CodesUse these quick codes to access the Calling Features you want. Access Voicemail from home Activate Call Forward – All ca
3435THE ROGERS FAMILY OF PRODUCTSBetter Choice Bundles™Convenient billing and savings every monthThe more Rogers products you have, the more you save.
36 Free Long Distance to other Rogers Customers: Customers with Rogers Home Phone and Long Distance service whose accounts are in good standing and wh
Calling Features Quick CodesUse these quick codes to access the Calling Features you want. Access Voicemail from home Activate Call Forward – All ca
USER GUIDECustomer Service:For any questions concerning your Rogers Home Phone, do not hesitate to contact our Customer Support team at 1 888 ROGERS1
114-RHPs-IN-HA-EN-1107home & awayTm VOICEMAILUSER GUIDEWith a suite of exciting new features that revolve around your lifestyle, Rogers Home Phone
Home & Away VoicemailRogers Home Phone Home & Away Voicemail is Voicemail, reinvented. When you can’t answer the phone, Voicemail allows calle
To activate your Voicemail for the first time:1. Dial from your home phone.2. Enter your temporary password. Note – Your temporary passwo
4Away from home, as a toll-free call:1. Dial 1 87ROGERSVM (1 877 643-7786).2. Enter your 10-digit telephone number.3. Enter your password. You are now
6 Listen to your messages from your email inbox:Here is a sample of the email you will receive in your inbox when someone leaves a Voicemail on yo
8Duo-AccessInterested in saving time and managing your Rogers Home Phone and Rogers Wireless Voicemail? Activate the Duo-Access service and share your
ContentsMaking Calls – The Fundamentals ...3Dialing Local Calls ...4Emergency Services ...
3. Enter your temporary password. Your temporary password is the last four digits of your telephone number. For example, if your p
10Voicemail-Notifier Want to be notified on your pager or at another telephone number that you have a new Home Phone voicemail? Activate the Voicemail-N
11To send a message to the Distribution List:1. Dial .2. Press to create a message.3. Enter a group number you wish to forward the message to.4.
121. Customers must select one email address at which they receive messages per Voicemail box. Can receive an audio file containing Voicemail messages
32 Making Calls – The FundamentalsIn this section, you’ll find general information about how to use Rogers Home Phone. Making Calls – The Fundamen
Dialing Local CallsRogers Home Phone provides you with access to the basic and advanced calling features that you’ve come to expect. Rogers Home Phone
5. Re-enter the new Long Distance Lock PIN and press to confirm your selection.6. Listen for the confirmation message and then hang up.To deactiva
Call DisplayWith Call Display, you can see the caller’s name and number before you answer the phone. To use this feature, you require a Call Display c
Helpful Hints:• If someone tries to call you while Call Forward is on, your phone will ring briefly to remind you that the service is activated. You
2. To automatically redial this number, press . Note: If the last caller’s number is busy, a message will offer to monitor the line for 30 minute
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