Scientific Atlanta DPX2213 User's Guide

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USER GUIDE
Customer Service:
For any questions concerning your Rogers Home Phone, do not hesitate to
contact our Customer Support team at 1 888 ROGERS1 (1 888 764-3771).
Technical Support and Repair Service:
Contact us if you have any problems with your Rogers Home Phone line or have
technical questions:
Dial
from a Rogers Home Phone line and request
Technical Support.
Dial 1 888 ROGERS1 when you are away from home and
request Technical Support.
E-mail at [email protected]ogers.com
92-CABCIR-1007
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Summary of Contents

Page 1 - USER GUIDE

USER GUIDECustomer Service:For any questions concerning your Rogers Home Phone, do not hesitate to contact our Customer Support team at 1 888 ROGERS1

Page 2 - Welcome to the Family

Anonymous Caller RejectionThis type of call screening allows you to reject incoming calls from private or blocked numbers. When a call from a private

Page 3 - Contents

Deactivating Call Waiting If you have an important call and do not want to be distracted by someone else trying to call you, you can temporarily deact

Page 4 - The Fundamentals

To update numbers on your Speed Call list:1. Press and wait for a dial tone.2.   Dial the two-digit code that you want to update.3.   Enter the

Page 5 - Originating from Ending at

2021Customer Support DetailsIf you require assistance with your Rogers Home Phone, contact  Customer Support any time, day or night. Customer Service:

Page 6 - Calling Features

2223  •  If you still hear static or a hum after trying all your phones on all of your jacks, try the steps below. 2. Check each of your phones for

Page 7 - Call Forward – All Calls

Additional Information2425Note: Rogers offers a feature called Distinctive Ring that is perfect for fax machines. Distinctive Ring allows you to have

Page 8

2627Problem:The Power light is flashing or is out.Solution:If the Power light begins to flash or is out, the Rogers Home Phone Terminal is not receiving

Page 9 - Call Screen

2829Frequently Asked Questions In this section, you’ll nd some common questions about Rogers Home Phone. You can find out what makes this service diff

Page 10 - Call Waiting

3031Q: Is Rogers Home Phone compatible with dial-up modems?Rogers Home Phone supports most types of telephone devices. Because of the wide variety of

Page 11 - Speed Call

3233Questions about Call Screening Q: How do I deal with unwanted phone calls (e.g., telemarketing/repeated wrong numbers)?If you receive unwanted ph

Page 12 - Additional Information

Calling Features Quick CodesUse these quick codes to access the Calling Features you want. Access Voicemail from home Activate Call Forward – All ca

Page 13

3435THE ROGERS FAMILY OF PRODUCTSBetter Choice Bundles™Convenient billing and savings every monthThe more Rogers products you have, the more you save.

Page 14

36 Free Long Distance to other Rogers Customers: Customers with Rogers Home Phone and Long Distance service whose accounts are in good standing and wh

Page 15 - Additional Information

Calling Features Quick CodesUse these quick codes to access the Calling Features you want. Access Voicemail from home Activate Call Forward – All ca

Page 16

USER GUIDECustomer Service:For any questions concerning your Rogers Home Phone, do not hesitate to contact our Customer Support team at 1 888 ROGERS1

Page 17 - General Questions

114-RHPs-IN-HA-EN-1107home & awayTm VOICEMAILUSER GUIDEWith a suite of exciting new features that revolve around your lifestyle, Rogers Home Phone

Page 18 - Questions about Call Display

Home & Away VoicemailRogers Home Phone Home & Away Voicemail is Voicemail, reinvented. When you can’t answer the phone, Voicemail allows calle

Page 19 - Customers

To activate your Voicemail for the first time:1. Dial from your home phone.2. Enter your temporary password. Note – Your temporary passwo

Page 20 - PersonalTV

4Away from home, as a toll-free call:1. Dial 1 87ROGERSVM (1 877 643-7786).2. Enter your 10-digit telephone number.3. Enter your password. You are now

Page 21 - Hi-Speed Internet

6 Listen to your messages from your email inbox:Here is a sample of the email you will receive in your inbox when someone leaves a Voicemail on yo

Page 22

8Duo-AccessInterested in saving time and managing your Rogers Home Phone and Rogers Wireless Voicemail? Activate the Duo-Access service and share your

Page 23

ContentsMaking Calls – The Fundamentals ...3Dialing Local Calls ...4Emergency Services ...

Page 24 - VOICEMAIL

3. Enter your temporary password. Your temporary password is the last four digits of your telephone number. For example, if your p

Page 25 - Home & Away Voicemail

10Voicemail-Notifier Want to be notified on your pager or at another telephone number that you have a new Home Phone voicemail? Activate the Voicemail-N

Page 26 - To access your Voicemail:

11To send a message to the Distribution List:1. Dial .2. Press to create a message.3. Enter a group number you wish to forward the message to.4.

Page 27 - Personalizing your Voicemail

121. Customers must select one email address at which they receive messages per Voicemail box. Can receive an audio file containing Voicemail messages

Page 28 - NEW VOICEMAIL

32 Making Calls – The FundamentalsIn this section, you’ll find general information about how to use Rogers Home Phone. Making Calls – The Fundamen

Page 29 - Multi-Mailbox

Dialing Local CallsRogers Home Phone provides you with access to the basic and advanced calling features that you’ve come to expect. Rogers Home Phone

Page 30

5.   Re-enter the new Long Distance Lock PIN and press  to confirm your selection.6. Listen for the confirmation message and then hang up.To deactiva

Page 31 - Voicemail-Notifier

Call DisplayWith Call Display, you can see the caller’s name and number before you answer the phone. To use this feature, you require a Call Display c

Page 32

Helpful Hints:•   If someone tries to call you while Call Forward is on, your phone will ring briefly to remind you that the service is activated. You

Page 33

2. To automatically redial this number, press . Note: If the last caller’s number is busy, a message will offer to monitor the line for 30 minute

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