Scientific Atlanta DPX2213 User's Guide download pdf (Page 31)

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide

How Do I Use My Modem for Telephone Service?

Contacting Your Local Service Provider

You need to set up a telephone account with your local cable service provider in

order to use your cable modem for telephone service. When you contact your

cable service provider, verify the following conditions:

• Does the cable service to your home support two-way, DOCSIS-compatible

cable modem access? If your cable service provider does not provide two-

way service, this modem will not be able to communicate with your cable

service provider’s Internet access and telephone services.

• Can you transfer your existing telephone numbers from another telephony

service provider to your current cable telephony service provider? In some

areas, you may be able to transfer your existing telephone numbers, or your

cable telephony service provider will assign a new telephone number for

each current or additional active telephone line. Discuss these options with

your cable telephony service provider.

You may also need to give your cable service provider the following information:

• The serial number of the modem

• The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the cable modem. The

serial number consists of a series of alphanumeric characters preceded by S/N.

The MAC address consists of a series of alphanumeric characters preceded by

CM MAC. The following illustration shows a sample bar code label.

T11799

MAC AddressSerial Number

P/N: 400XXXX

Input: 100-240 V. 50-60 Hz

MTA MAC:000F21A39849

MODEM NO:163152071

USB MAC:000F21A39848

EMTA MAC:000F21A39849

HW Rev:

Date of mfg: 03/05

Factory ID: 02

MADE IN CHINA

CM MAC:000F21A39847

S/N:200000021

MODEL DPX2213 SERIES

CABLE MODEM / EMTA

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

1 2 ... 26 27 28 29 30 31 32 33 34 35 36 ... 50 51

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Scientific Atlanta DPX2213 User's Guide Page 31